beautypg.com

Hard drive – Apple Performa 6400/180 User Manual

Page 84

background image

Troubleshooting

Symptom Charts/Hard Drive - 10

Hard Drive

Internal or external

hard drive does not

spin up

1 Verify that all hard drive connections are secure.

2 Verify that external drive is properly terminated.

3 Reseat logic board.

4 Replace internal IDE hard drive.

5 Replace logic board. Retain customer’s DIMMs.

6 Replace chassis/wiring harness.

Note:

The chassis/wiring harness is not a separate

replacement part. Order the metal chassis that contains the

chassis/wiring harness.

Internal hard drive

runs continuously

1 Verify that system software is version 7.5.3 or later.

2 Replace hard drive cable.

3 Replace internal hard drive.

4 Replace logic board. Retain customer’s DIMMs.