5 troubleshooting, Troubleshooting, General – LG BH6820SW User Manual
Page 60: 60 troubleshooting 60 – general
5 Troubleshooting
Troubleshooting
60
Trouble
shoo
ting
5
Troubleshooting
General
Symptom
Cause & Solution
The Power does not turned on.
y Plug the power cord into the wall outlet securely.
The unit does not start
playback.
y Insert a playable disc. (Check the disc type, color system, and regional
code.)
y Insert the disc with the playback side down.
y Clean the disc.
y Cancel the Rating function or change the rating level.
The angle cannot be changed.
y Multi-angles are not recorded on the DVD Video being played.
Cannot play movie, photo or
music files.
y The files are not recorded in a format that the unit can play.
y The unit does not support the codec of the movie file.
The remote control does not
work properly.
y The remote control is not pointed at the remote sensor of the unit.
y The remote control is too far from the unit.
y There is an obstacle in the path of the remote control and the unit.
y The batteries in the remote control are exhausted.
The unit is plugged in, but the
power will not turn on or off.
You can reset the unit as follows.
y Unplug the power cord, wait at least five seconds, and then plug it in
again.
The unit is not operating
normally.