Before calling for service, English – LG WM3875HVCA User Manual
Page 33
ENGLISH
BEFORE CALLING FOR SERVICE
(cont.)
Problem
Possible Causes
Solutions
The display shows:
• Load is too small.
• Load is out of balance.
• The washer has an imbalance
detection and correction system.
If individual heavy articles are
loaded (bath mat, bath robe, etc.)
and the imbalance is too great,
the washer will make several
attempts to restart the spin cycle.
If an imbalance is still detected,
the washer will stop and the error
code will be displayed.
• Add 1 or 2 similar items to help balance the load.
• Rearrange items to help balance the load.
• Control error.
• Unplug the washer and call for service.
The display shows:
• Water level is too high due to
a faulty water valve.
• Close the water taps, unplug the washer, and call
for service.
The display shows:
• The water level sensor is not
working correctly.
• Close the water taps, unplug the washer, and call
for service.
The display shows:
• Thermal overload protection
circuit in the motor has been
tripped.
• Allow the washer to stand for 30 minutes to allow the
motor to cool; then restart the cycle. If the LE error
code still appears, unplug the washer and call
for service.
The display shows:
• A power failure has occurred.
• Restart the cycle.
The display shows:
Drum light does
not stay on
• This is normal.
• The drum light shuts off automatically when the
washer starts. Press and hold the STAIN CARE
button for 3 seconds to turn on the light; it will turn
off automatically after 4 minutes.
T RO U B L E S H O OT I N G
Wrinkling
• Washer not unloaded
promptly.
• Washer overloaded.
• Hot and cold water inlet
hoses are reversed.
• Always remove items from the washer as soon as
the cycle is completed.
• The washer can be fully loaded, but the drum should
not be tightly packed with items. The door
of the washer should close easily.
• Hot water rinse can set wrinkles in garments.
Check the inlet hose connections.
ERROR
LOAD IS OUT
OF BALANCE.
REARRANGE
WASH LOAD.
ERROR
SEE OWNER’S
MANUAL..
ERROR
THE WASHER
EXPERIENCED A
POWER FAILURE.
RESTART THE
CYCLE.
ERROR
SEE OWNER’S
MANUAL..
ERROR
SEE OWNER’S
MANUAL..
ERROR
SEE OWNER’S
MANUAL..
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