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Before calling for service – LG WM2301HR User Manual

Page 32

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T RO U B L E S H O OT I N G

T RO U B L E S H O OT I N G

BEFORE CALLING FOR SERVICE

(cont.)

Problem

Possible Causes

Solutions

The display shows:

• Load is too small.

• Load is out of balance.

• The washer has an imbalance

detection and correction
system. If individual heavy
articles are loaded (bath
mat, bath robe, etc.) and the
imbalance is too great, the
washer will make several
attempts to restart the spin
cycle. If an imbalance is still
detected, the washer will stop
and the error code will be
displayed.

• Add 1 or 2 similar items to help balance the load.

• Rearrange items to help balance the load.

• Control error.

• Unplug the washer and call for service.

The display shows:

• Water level is too high due to

a faulty water valve.

• Close the water taps, unplug the washer, and call

for service.

The display shows:

• The water level sensor is not

working correctly.

• Close the water taps, unplug the washer, and call

for service.

The display shows:

• Thermal overload protection

circuit in the motor has been
tripped.

• Allow the washer to stand for 30 minutes to allow the

motor to cool; then restart the cycle. If the LE error
code still appears, unplug the washer and call
for service.

The display shows:

• A power failure has occurred.

• Restart the cycle.

The display shows:

Wrinkling

• Washer not unloaded

promptly.

• Washer overloaded.

• Hot and cold water inlet

hoses are reversed.

Staining

• Add laundry products to the

washer drum.

• Washer not unloaded

promptly.

• Does not properly sort the

clothes.

• Load the laundry products into the dispenser.

• Always remove items from the washer as soon as

the cycle is completed.

• Always wash dark colors separately from light colors

and whites to prevent discoloration. If possible, do
not wash heavily soiled items with lightly soiled
ones.

• Always remove items from the washer as soon as

the cycle is completed.

• The washer can be fully loaded, but the drum should

not be tightly packed with items. The door of the
washer should close easily.

• Hot water rinse can set wrinkles in garments. Check

the inlet hose connections.

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