Before calling for service – LG WT5001CW User Manual
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ENGLISH
T RO U B L E S H O OT I N G
BEFORE CALLING FOR SERVICE
(cont.)
Wrinkling
• Washer not unloaded
promptly.
• Washer overloaded.
• Hot and cold water inlet
hoses are reversed.
Problem
Possible Causes
Solutions
The display shows:
• The washer has detected an
out of balance load.
• If the washer detects a load that is too far out of
balance to spin, it will display this code while it
is attempting to rebalance the load. The washer
will add water and try to redistribute the load
automatically. This display is for your information
only, and no action is required.
• Thermistor error
• Unplug the washer and call for service.
The display shows:
• The water level sensor is not
working correctly.
• Close the water taps, unplug the washer, and call
for service.
The display shows:
• Thermal overload protection
circuit in the motor has been
tripped.
• Allow the washer to stand for 30 minutes to allow the
motor to cool; then restart the cycle. If the LE error
code still appears, unplug the washer and call
for service.
The display shows:
Staining
• Add laundry products to the
washer drum.
• Washer not unloaded
promptly.
• Does not properly sort the
clothes.
• Load the laundry products into the dispenser.
• Always remove items from the washer as soon as
the cycle is completed.
• Always wash dark colors separately from light colors
and whites to prevent discoloration. If possible, do
not wash heavily soiled items with lightly soiled
ones.
• Always remove items from the washer as soon as
the cycle is completed.
• The washer can be fully loaded, but the drum should
not be tightly packed with items. The lid of the
washer should close easily.
• Hot water rinse can set wrinkles in garments. Check
the inlet hose connections.
NOTE: If an error message is displayed for 4 minutes, the water in the tub will automatically drain. An alarm
will sound 1 minute prior to draining, and ‘dr’ will appear on the display. You may restart the washer at this
time. However, once the washer initiates draining, all functions will be suspended, and ‘dr’ will be displayed
until draining is complete.
The display shows:
• If the uE rebalance (see
above) is not successful, this
error will be displayed.
• The load is too small.
• Heavy articles are mixed with
lighter items.
• The load is out of balance.
• The automatic attempt to rebalance the load was not
successful. The cycle has been paused to allow the
load to be manually adjusted.
• Small loads may need additional items to be added
to allow the washer to balance the loads.
• The load may have heavy items loaded with lighter
items. Always try to wash articles of somewhat
similar weight to allow the washer to evenly distribute
the weight of the load for spinning.
• Manually redistribute the load if articles have become
tangled preventing the automatic distribution from
working properly.
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