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Before calling for service – LG WT5001CW User Manual

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ENGLISH

T RO U B L E S H O OT I N G

BEFORE CALLING FOR SERVICE

(cont.)

Wrinkling

• Washer not unloaded

promptly.

• Washer overloaded.
• Hot and cold water inlet

hoses are reversed.

Problem

Possible Causes

Solutions

The display shows:

• The washer has detected an

out of balance load.

• If the washer detects a load that is too far out of

balance to spin, it will display this code while it

is attempting to rebalance the load. The washer

will add water and try to redistribute the load

automatically. This display is for your information

only, and no action is required.

• Thermistor error

• Unplug the washer and call for service.

The display shows:

• The water level sensor is not

working correctly.

• Close the water taps, unplug the washer, and call

for service.

The display shows:

• Thermal overload protection

circuit in the motor has been

tripped.

• Allow the washer to stand for 30 minutes to allow the

motor to cool; then restart the cycle. If the LE error

code still appears, unplug the washer and call

for service.

The display shows:

Staining

• Add laundry products to the

washer drum.

• Washer not unloaded

promptly.

• Does not properly sort the

clothes.

• Load the laundry products into the dispenser.
• Always remove items from the washer as soon as

the cycle is completed.

• Always wash dark colors separately from light colors

and whites to prevent discoloration. If possible, do

not wash heavily soiled items with lightly soiled

ones.

• Always remove items from the washer as soon as

the cycle is completed.

• The washer can be fully loaded, but the drum should

not be tightly packed with items. The lid of the

washer should close easily.

• Hot water rinse can set wrinkles in garments. Check

the inlet hose connections.

NOTE: If an error message is displayed for 4 minutes, the water in the tub will automatically drain. An alarm

will sound 1 minute prior to draining, and ‘dr’ will appear on the display. You may restart the washer at this

time. However, once the washer initiates draining, all functions will be suspended, and ‘dr’ will be displayed

until draining is complete.

The display shows:

• If the uE rebalance (see

above) is not successful, this

error will be displayed.

• The load is too small.

• Heavy articles are mixed with

lighter items.

• The load is out of balance.

• The automatic attempt to rebalance the load was not

successful. The cycle has been paused to allow the

load to be manually adjusted.

• Small loads may need additional items to be added

to allow the washer to balance the loads.

• The load may have heavy items loaded with lighter

items. Always try to wash articles of somewhat

similar weight to allow the washer to evenly distribute

the weight of the load for spinning.

• Manually redistribute the load if articles have become

tangled preventing the automatic distribution from

working properly.

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