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Troubleshooting guide, Service for your appliance – Avanti MK42SSP User Manual

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PROBLEMS WITH YOUR APPLIANCE?


You can solve many common appliance problems easily, saving you the cost of a possible service call.
Try the suggestions below to see if you can solve the problem before calling the servicer.

TROUBLESHOOTING GUIDE

PROBLEMS POSSIBLE

CAUSES/SOLUTIONS

 Appliance does not operate.

 Unit not plugged in. Plug the unit into a 120V AC

electrical outlet.

 The circuit breaker tripped or a blown fuse.

 Be sure that the temperature, function and timer

selectors are set.

 Only one heating element is heating up.  Function setting selection determines which heating

element will operate.

 When toasting, make sure the oven is not set to

CONV.BROIL or CONV.BAKE setting.

 Heating elements are not heating up.

 Heating elements will cycle

and

to maintain

proper heat. Make sure function selector is
positioned to the desired cooking setting.

 Overcooked/undercooked

Foods

 Incorrect temperature setting. You may have to

adjust the temperature to desired position.

 Rack placement. Rack may need to be adjusted to

accommodate different foods.

 Burnt

Smell

 Food build-up inside appliance, on heating elements

or in drip/baking pan. Refer to “Cleaning Your
Appliance”

SERVICE FOR YOUR APPLIANCE


We are proud of our customer service organization and the network of professional service technicians
that provide service on your Avanti appliances. With the purchase of your Avanti appliance, you can be
confident that if you ever need additional information or assistance, the Avanti Products Customer
Service team will be here for you. Just call us toll-free.

AVANTI PRODUCTS CUSTOMER SERVICES

Product Information

800-323-5029

Whatever your questions are about our products,

help is available.

Part Orders

800-220-5570

You may order parts and accessories that will be

delivered directly to your home by personal

check, money order, Master Card, or Visa.

In-Home Repair Service

800-220-5570

An Avanti Products authorized service center will

provide expert repair service, scheduled at a time

that is convenient for you. Our trained servicers

know your appliance inside and out.