Bosch Tassimo Hot Beverage System intenso - Manual (Page 19)

17
05/2012
en
Troubleshooting
The following table provides solutions for problems and glitches that may arise as you
use your TASSIMO machine. If you do not ind a solution for your speciic problem or the
problem persists after troubleshooting, please contact TASSIMO Customer Service at
1-877-TDISCS1 (1-877-834-7271).
i Note:
If the piercing unit or the Service T DISC are lost, they may be purchased from TASSIMO
or Bosch Customer Service Department at 1-877-TDISCS1 (only in the USA) or on
www.tassimo.com.
Problem Possible cause Solution
Appliance not working;
no symbols light up.
There is no power
supply.
Check that the appliance is prop-
erly plugged into the power supply.
Machine brews but no
drink dispensed.
The water tank is not
correctly positioned.
Make sure that the water tank is
positioned correctly.
The water tank was
removed during the
brewing process or there
is air in the system.
Start a cleaning cycle with the
Service T DISC.
The loat in the water
tank is stuck.
Clean the water tank and ensure
the loat can move.
Drink size smaller than
usual.
Not enough water in the
water tank.
Fill the water tank after the drink
has inished dispensing and press
the Start / Stop button to inish the
drink.
The appliance needs
descaling.
Descale the appliance (for details
see “Descaling”).
More steam than usual. The appliance needs
descaling.
Descale the appliance (for details
see “Descaling”).
The appliance does not
recognize the inserted
T DISC and remains in
stand-by mode or the
Status LED F lights up
red.
Appliance is not switched
on.
Make sure the appliance is
switched on before inserting a
T DISC.
No T DISC inserted. Check if T DISC has been
inserted.
The barcode could not
be detected.
Clean the T DISC barcode reading
window and try again or smooth
out the barcode on the T DISC
with your thumb.
Use another T DISC.
If problems persist, contact the
TASSIMO Customer Service.
The brewing unit is not
properly closed.
Clean the brewing unit thoroughly,
especially in the area of the clamp.
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