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Troubleshooting, 1 what to do if, 2 service data – Electrolux EMS20100OX User Manual

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• To clean metal surfaces, use a usual

cleaning agent.

• Clean the appliance interior after each

use. Then you can remove dirt more

easily and it does not burn on.

• Clean stubborn dirt with a special

cleaner.

• Clean all accessories regularly and let

them dry. Use a soft cloth with warm

water and a cleaning agent.

• To soften the hard to remove remains,

boil a glass of water at full microwave

power for 2 to 3 minutes.

• To remove odours, mix a glass of

water with 2 tsp of lemon juice and boil

at full microwave power for 5 minutes.

11. TROUBLESHOOTING

WARNING!

Refer to Safety chapters.

11.1 What to do if...

Problem

Possible cause

Remedy

The appliance does

not operate.

The appliance is deactivated.

Activate the appliance.

The appliance does

not operate.

The appliance is not plugged

in.

Plug in the appliance.

The appliance does

not operate.

The fuse in the fuse box is

blown.

Check the fuse. If the fuse

blows more than one time,

contact a qualified electrician.

The appliance does

not operate.

The door is not closed proper-

ly.

Make sure that nothing blocks

the door.

The lamp does not

operate.

The lamp is defective.

The lamp has to be replace.

There is sparking in

the cavity.

There are metal dishes or

dishes with metal trim.

Remove the dish from the ap-

pliance.

There is sparking in

the cavity.

There are metal skewers or alu-

minium foil that touches the in-

terior walls.

Make sure that the skewers

and foil does not touch the in-

terior walls.

The turntable set

makes scratching or

grinding noise.

There is an object or dirt below

the glass cooking tray.

Clean the area below the glass

cooking tray.

The appliance stop

to operate without a

clear reason.

There is a malfunction.

If this situation repeats call the

Authorised Service Center.

11.2 Service data

If you cannot find a solution to the

problem yourself, contact your dealer or

an Authorised Service Centre.

The necessary data for the service centre

is on the rating plate. The rating plate is on

the appliance. Do not remove the rating

plate from the appliance.

ENGLISH

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