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Adesso NUSCAN 3200 series User Manual

Page 15

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d. Problem: Scanned data is incorrectly displayed on the host.

Possible Cause

Possible Solution

Scanner is not

programmed to work
with the host.

Be sure proper host type is selected.


For RS-232, ensure the scanner’s communication

parameters match the host’s settings.

For keyboard emulation configuration, ensure the

system is programmed for the correct keyboard type,

and that the CAPS LOCK key is off.

Be sure editing options (e.g. UPC-E to UPC-A

Conversion) are properly programmed.

14. Product Support

Website Support:
We have listed most of our FAQ (Frequency Asked Questions) at

http://www.adesso.com/faqs.asp

If it does not help you to resolve your product issues, you may also contact Adesso
Technical Support by email or telephone support during 9:00AM to 6:00PM PST from

Monday through Friday.

Email Support:

[email protected]

Email your request to

[email protected]

and include the following information:

Your Name & Contact email address & telephone number

Model number & Serial number of your Adesso product

Operating System

Description of how you installed and set up your Adesso product

Description of your technical difficulty


Phone Support:

(800) 467-1195

Before you call us for Tech-Support, please provide below information:

Your Name & Contact telephone number

Model number & Serial number of your Adesso product

Operating System

Description of how you installed and set up your Adesso product

Description of your technical difficulty

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