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Source Green Heat SGH-EF450C User Manual

Page 17

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17

Customer Service and Support

To Obtain Warranty Support or Advice, Please Complete These Two Easy Steps:

Contact SOURCEGREENHET Technical Support

E-mail

:

Warranty@

sourcegreenheat.com

Phone

:

1-866-484-2066 or 1-214-614-2509

Visit us: www.sourcegreenheat.com

You will need to provide the unit's model number, serial number (

located

on the heater’s front panel, rear panel, or on the box),

date of purchase,

retailer of purchase, a daytime phone number, and possibly a copy of your
receipt.

Be Patient, Clear, and Concise.

Describe the issue and symptoms you have for, and about the product. A
certified SOURCE GREENHEAT Technical Support agent will give you an
evaluation of your issue and your resolution options. If the answer is not
available at that time, you will be referred to the appropriate channels, or
given a call/e-mail back within 72 hours with an answer or resolution.

*E-Mail is the Preferred Method of Communication