SoleusAir SG-DEH-70E-1 (DP1-70E-03) - Manual (Page 9)

TROUBLESHOOTING
Problem Possible Causes Solutions
The dehumidifier is unplugged. Make sure the dehumidifier’s plug is pushed completely into
the outlet.
The fuse is blown / circuit breaker
is tripped. Check the house fuse / circuit breaker box and replace fuse or
reset breaker.
Dehumidifier has reached its
present level or the bucket is full. The dehumidifier automatically turns off when either condition
occurs. Change to a lower setting or empty the water bucket
and replace properly.
Bucket is not in the proper
position. The bucket must be in place and securely seated for the dehu-
midifier to operate.
Power Failure. There is a protective time delay (up to 3 min.) to prevent trip-
ping of the compressor overload. For this reason, the unit may
not start normal dehumidification for 3 min. after it is powered
back on.
Dehumidifier does not dry the
air as it should Not enough time allowed for unit
to remove moisture. When first installed, allow at least 24 hours to maintain the
desired dryness.
Airflow is restricted. Make sure there are no curtains, blinds, or furniture blocking
the front or back of the dehumidifier. See the Choosing a Lo-
cation section on Page .
Dirty filter. See the Clean Filter section on Page .
The Humidity Control may not be
set low enough. For drier air, press the “ - ” button to lower the percent humid-
ity desired in the room, or set the dehumidifier to CO for maxi-
mum dehumidification.
Doors and windows may not be
closed tightly. Check that all doors, windows, and other openings are securely
closed.
Clothes dryer may be blowing
moist air into the room. Install the dehumidifier away from the dryer. The dryer should
be vented outside.
Room temperature is too low. Moisture removal is best at higher room temperatures. Lower
room temperatures will reduce the moisture removal rate. This
model is designed to operate at temperatures above 41
°F.
Dehumidifier runs too much The area to be dehumidified is too
large. The capacity of your dehumidifier may not be adequate for the
room size.
Doors and windows are open. Close all doors and windows to the outside.
Frost appears on the coils The dehumidifier has recently
been turned on or the room
temperature is below 41
°F.
This is normal. Frost will usually disappear within 60 minutes.
Controls cannot be set The compressor will turn off and
the fan will automatically
continue to run for approximately
3 minutes at a fixed setting. This is normal. Wait approximately 3 minutes and set the fan
speed at the desired level.
Fan Noise Air is moving through the unit. This is normal.
Water on the floor Hose connection may be loose. Check the hose connection. See the Drainage Section on Page .
Hose is attached but not draining
into a drain Disconnect the hose if using the bucket or place the hose near a
drain.
Dehumidifier does not start
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