Troubleshooting – SoleusAir SG-WAC-18HCE User Manual
Page 18
PROBLEM
The Air Conditioner will not start
POSSIBLE CAUSES
The air conditioner is unplugged
The fuse is blown/circuit breaker is
tripped.
Power Failure
The current interrupter device is
tripped.
SOLUTIONS
• Make sure the air conditioner is
plug is pushed completely into the
outlet
• Check the house fuse/circuit
breaker box and replace the fuse
or reset the breaker.
• The unit will automatically re-start
when power is restored.
• There is a protective time delay
(approx. 3 minutes) to prevent
tripping of the compressor
overload. For this reason, the unit
may not start normal cooling for 3
minutes after it is turned back on.
• Press the RESET button located
on the power cord plug.
• If the RESET button will not stay
engaged, discontinue use of the
air conditioner and contact a
qualified service technician.
TROUBLESHOOTING
The Air Conditioner does not cool
as it should
Airflow is restricted
The temperature control may not be
set correctly.
The air filter is dirty
The room may be too warm
Cold air is escaping
The Cooling Coils are frozen
• Make sure there are no curtains,
blinds, or furniture blocking the
front of the air conditioner
• Lower the set thermostat tempera-
ture
• Clean the filter. See the Cleaning
and Care Section of the manual.
• Please allow time for the room to
cool down after turning on the air
conditioner.
• Check for open furnace registers
and cold air returns
• See “Air Conditioner Freezing Up”
below.
The Air Conditioner is freezing up
Ice blocks the air flow and stops the air
conditioner from cooling the room
• Set the MODE dial to HIGH FAN
or HIGH COOL and set the ther-
mostat to a higher temperature
The Remote Control is not working
The batteries are inserted incorrectly
The batteries may be dead
• Check the position of the batteries.
• Replace the batteries
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