Elitegroup G200 - Manual (Page 78)

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Solution: Correct the date and time using the DOS DATE and
TIME commands or the options in the Setup Utility. If the date and
time become incorrect after a short time, your CMOS battery may
be depleted. Contact your dealer to change the battery.
Problem: You hear irregular beeps during operation of the
Notebook and the system halts.
Solution: The problem is beyond the scope of this manual.
Contact technical support.
Problem: An unidentified message is displayed.
Solution: Reboot the computer and run the BIOS system setup.
Confirm the Setup parameters. If the same message is displayed
after booting up again, contact technical support for assistance.
Problem: The system cannot access the CD-ROM/DVD-ROM
drive.
Solution: Check that a CD is properly inserted in the drive.
Make sure that you are using the correct program for that kind of
CD. For example, the system cannot read a data CD using an
audio program.
Problem: You cannot operate the printer.
Solution: Check the printer cable connection. Ensure that the
printer power switch is turned on. Confirm that the printer is on-line.
Problem: You cannot use the mouse.
Solution:
• Check the cable connection.
• Check the mouse with another application to see if there is a
software incompatibility problem.
• If possible, check the mouse with another computer to see if it
works. If it doesn’t operate on a different system, the mouse
might be broken.
Contacting Your Dealer
If you still have a problem after reading the preceding sections, the
next step is to contact your dealer. Your dealer can determine if
the problem is something that requires the computer to be taken to
the shop. Before you call your dealer, however, prepare the
following information:
• How is your computer configured? Your dealer needs to know
what peripheral devices you are using.
• What messages, if any, are on the screen?