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Network adapter / ethernet problems – Elitegroup M31EI v.5 User Manual

Page 13

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chapter 5 trouble shooting

5-13

Network Adapter / Ethernet Problems

The Ethernet adapter does not work -

„

Go to [Start > Settings > Control Panel > System >

Hardware > Device Manager]. Double-click on Network

Adapters and check if Marvell Yukon Chipset based Gigabit

Ethernet Controller appears as one of the adapters. If it does

not exist, Windows has not detected the Marvell Yukon Chipset

based Gigabit Ethernet Controller or the device driver has not

been installed properly. If there is a yellow mark or red-cross on

the network adapter, it may be a device or resource conflict.

Replace or update the device driver from the factory CD-ROM

disk or consult Windows manual on how to solve the resource

conflict problem.

„

Make sure the physical connections on both ends of the

cable are good.

„

The hub or concentrator may not be working properly.

Check to see if other workstations connected to the same hub

or concentrator is working.

The Ethernet adapter does not appear to operate in the

1000Mbps transmission mode -

„

Make sure the hub you are using supports 1000Mbps

operation.

„

Make sure that your RJ-45 cable meets the

1000Base-TX requirements.

„

Make sure the Ethernet cable is connected to the hub  

socket that supports 1000Base-TX mode. The hub may have

both 100Base-TX and 1000Base-T sockets.