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Elitegroup 258KA v.5 User Manual

Page 17

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chapter 5 trouble shooting

5-17

Firewire (IEEE1394) and USB2.0 Problems

The USB device does not work -
„

Windows NT 4.0 does not support USB protocols

„

Check the settings in the Windows Control Panel.

„

Make sure you have installed the necessary device

drivers.
„

Contact the device vendor for additional support.

The IEEE1394 port does not work -
„

Go to [Start > Settings > Control Panel > System >

Hardware > Device Manager]. You should see an entry which

reads “IEEE 1394 Bus host controllers”. If it does not exist,

Windows has not detected the host controller or the device

driver has not been installed properly. If there is a yellow mark

or red-cross on the 1394 host controller, it may be a device or

resource conflict. Replace or update the device driver from the

factory CD-ROM disk or consult Windows manual on how to

solve the resource conflict problem.
„

Make sure the cable is fully connected.

„

Make sure you have installed the necessary device

drivers.
„

Contact the device vendor for additional support.