Elitegroup 259IA3 User Manual v.5 - Manual (Page 16)

■ ■ ■ ■ chapter 5 trouble shooting
5-16
Firewire (IEEE1394) and USB2.0 Problems
The USB device does not work -
Windows NT 4.0 does not support USB protocols
Check the settings in the Windows Control Panel.
Make sure you have installed the necessary device
drivers.
Contact the device vendor for additional support.
The IEEE1394 port does not work -
Go to [Start > Settings > Control Panel > System >
Hardware > Device Manager]. You should see an entry which
reads “Texas Instrument OHCI Compliant IEEE 1394 Host
Controllers”. If it does not exist, Windows has not detected the
host controller or the device driver has not been installed
properly. If there is a yellow mark or red-cross on the 1394 host
controller, it may be a device or resource conflict. Replace or
update the device driver from the factory CD-ROM disk or
consult Windows manual on how to solve the resource conflict
problem.
Make sure the cable is fully connected.
Make sure you have installed the necessary device
drivers.
Contact the device vendor for additional support.
Note: If you are using Windows 2000, please update it with Service Pack 4
(SP4); otherwise, the USB device will show the question mark in the device
manager page. However, the USB ports are still functional.