Network adapter / ethernet problems – Elitegroup X72IA v.5 User Manual
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chapter 5 trouble shooting
5-13
Network Adapter / Ethernet Problems
The Ethernet adapter does not work -
Go to [Start > Settings > Control Panel > System >
Hardware > Device Manager]. Double-click on Network
Adapters and check if Realtek RTL8169/8110 Family Gigabit
Ethernet NIC appears as one of the adapters. If it does not
exist, Windows has not detected the Realtek RTL8169/8110
Family Gigabit Ethernet NIC or the device driver has not been
installed properly. If there is a yellow mark or red-cross on the
network adapter, it may be a device or resource conflict.
Replace or update the device driver from the factory CD-ROM
disk or consult Windows manual on how to solve the resource
conflict problem.
Make sure the physical connections on both ends of the
cable are good.
The hub or concentrator may not be working properly.
Check to see if other workstations connected to the same hub
or concentrator is working.
The Ethernet adapter does not appear to operate in the
1000Mbps transmission mode -
Make sure the hub you are using supports 1000Mbps
operation.
Make sure that your RJ-45 cable meets the
1000Base-TX requirements.
Make sure the Ethernet cable is connected to the hub
socket that supports 1000Base-TX mode. The hub may have
both 100Base-TX and 1000Base-T sockets.