Warranty (australia only) – Davey POOL AND SPA GAS HEATERS User Manual
Page 26
Part No: 96131430D
26
Rev: 2
WARRANTY (AUSTRALIA ONLY)
Rheem Australia will repair or if necessary replace any Davey pool or spa heater; or any component of the pool or spa heater which fails
within the Warranty Periods specified hereafter, in accordance with and subject to the conditions and exclusions mentioned herein.
WARRANTY PERIODS
Residential Model Heaters:
PHG1310, P02000, P02800, P03500, P04300
When installed at a Single Family Dwelling for the purpose of heating a pool or spa:
Parts 3
years
Labour 1
year
When installed at other than a Single Family Dwelling for the purpose of heating a pool or spa:
Parts 6
months
Labour 6
months
Notes:
1. Rheem Australia is responsible for all service activities relating to Davey Australia product.
2. Rheem Australia reserves the right to transfer fully functional components from a defective heater to a replacement heater if required.
3. In addition to this warranty, the Trade Practices Act 1974 and similar laws in each State and Territory, provide the owner with certain
minimum statutory rights in relation to your heater. This warranty must be read subject to all relevant legislation and nothing in this
warranty has the effect of excluding, restricting or modifying those rights.
WARRANTY CONDITIONS
1. This warranty is applicable only to pool and spa heaters manufactured from August 1
st
, 2005.
2. The pool or spa heater must be installed in accordance with the Davey installation instructions included with the heater and in
accordance with all statutory, local and State requirements.
3. Where a failed component or heater is replaced under warranty the balance of the original warranty period only will remain effective.
The replaced part or heater does not carry a new warranty.
4. Where the heater is installed outside the boundaries of a metropolitan area as defined by Rheem, or further than 25km from a
regional Rheem branch office or an accredited Rheem service Agent, the cost of transport, insurance and travelling costs between the
nearest Rheem branch or Rheem Agents premises and the installed site shall be the owner’s responsibility.
5. The warranty only applies to the Davey supplied heater and genuine (Rheem or Davey sourced) component replacement parts and
therefore does not cover any plumbing or electrical parts supplied by the installer and not an integral part of the Davey supplied heater,
e.g. pressure limiting valves, isolation valves, non-return valves, electrical switches, pumps, fuses, etc.
6. The heater must have been correctly sized for the pool/spa hot water demand in accordance with Davey pool and spa heater
literature available from Davey on request.
WARRANTY EXCLUSIONS
Repair and replacement work will be carried out as described in the Warranty Period, however the following exclusions may cause the
warranty to become void and may incur a service charge and/or the cost of any parts used.
1. Accidental damage to the heater or any component, including:
a. Acts of God;
b. Failure due to misuse;
c. Incorrect
installation;
d. Attempts to repair carried out by other than Rheem or an accredited Agent;
2. Where it is found that there is nothing wrong with the heater.
3. Where the complaint is related to excessive discharge from the pressure relief valve (if fitted) due to excessive water pressure.
4. Where there is no flow of water due to faulty plumbing;
5. Where water leaks are related to plumbing including connections to the heater.
6. Where there is a failure of gas or electricity supply or they do not comply with relevant codes or acts.
7. Where the heater or its components have failed directly or indirectly as a result of:
a. Excessive water pressure;
b. Excessive temperature and/or thermal input;
c. Corrosive
atmosphere;
d. Incorrect flow rate through the heat exchanger.
8. Where the heater is located in a position that does not comply with the Davey installation instructions or relevant statutory
requirements causing the need for major dismantling or removal of any structure, or the requirement of special equipment to bring the
heater to a serviceable position.
9. Repairs of any nature due to corrosion or scale formation of any of the heater components in contact with the pool or spa water.
Subject to any Statutory provisions to the contrary, this warranty excludes all claims for damage to furniture, carpets, walls, foundations or
any other consequential loss either directly or indirectly due to leakage from the pool heater or its fittings caused by any mode of failure.