13 technical support, Worldwide offices – ARCHOS 20 User Manual
Page 29

29
13 Technical Support
•
Only the unit and its add-ons are under warranty, not the accessories
•
If technical support determines that your product needs to be returned, please contact the place of purchase to have your product repaired or replaced
(depending on problem type).
•
There is an FAQ – Frequently Asked Questions section at the ARCHOS Website www.archos.com that can help answer many of your questions.
•
If you need technical help, you may contact ARCHOS directly in your own language via these phone numbers. For other countries, please use e-mail
technical support.
Telephone Support:
949-609-1400 (USA, Canada)
01 70 20 00 30 (France)
0207-949-0115 (UK)
069-6698-4714 (Germany)
09-1745-6224 (Spain)
02-4827-1143 (Italy)
02-050-405-10 (Netherlands)
E-mail Support:
[email protected] (United States and Canada customers) English
[email protected] (Europe and rest of the planet) English and French
[email protected] (German Language)
To respond to your e-mails efficiently, when sending one, please indicate the product name and question type in the Subject of the e-mail.
For example:
Subject: Jukebox Multimedia 120 – USB connection to Macintosh
Worldwide Offices
United States & Canada
Europe & Asia
ARCHOS Technology
3, Goodyear – Unit A
Irvine, CA 92618 USA
Phone: 1 949-609-1400
Fax: 1 949-609-1414
ARCHOS S.A.
12, rue Ampère
91430 Igny
France
Phone: +33 (0) 169 33 169 0
Fax: +33 (0) 169 33 169 9
United Kingdom
Germany
ARCHOS (UK) Limited
Regus House
Windmill Hill Business Park
Whitehill Way
Swindon
Wiltshire SN5 6QR UK
Phone: +44 (0) 1793 44 15 10
Fax: +44 (0) 1793 44 16 10
ARCHOS Germany GmbH
Bredelaerstrasse 63
40474 Düsseldorf
Germany
Tel: +49 211 1520 384
Fax: +49 211 1520 349
WWW.ARCHOS.COM