Gmz service & warranty information – White’s Electronics GMZ User Manual
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Service
White’s reputation has been built on quality products backed by quality service. Our Factory Authorized Service Centers are factory trained
and equipped. They offer the same quality service as the factory. Service before and after the sale is the cornerstone of our customer
relations.
White’s Authorized USA Service Centers:
Before shipping detectors for Services:
Centerville Electronics
A. Contact your Dealer. There may be a quick,
10063 Wellington Road
simple fix or explanation that will prevent
Manassas, VA 20110
having to send the detector in for service.
Toll Free 1-888-645-0202
Fax: 1-703-367-0868
B. Double check the obvious, such as batteries
E-Mail:
and try the detector in another area to be sure
there is not interference.
Electronics Exploration
700 South Main
C. Be sure to send all necessary part with your
Lombard, Illinois 60148
detector, such as search-coil, batteries, and
Toll Free: 1-800-392-3223
holders, as these items can result in symptoms
Fax: 1-630-620-1005
E-Mail:
D. Always include a letter of explanation about
your concerns, even if you have talked to the
White’s Electronics
Service Center by telephone.
1011 Pleasant Valley Road
Sweet Home, OR 97386
E. Take care in packaging instruments for
Telephone: 1-541-367-6121
shipping and always insure your package.
Fax: 1-541-367-6629
E-Mail:
Warranty
If within two years (24 months) from the original date of purchase, your White’s detector fails due to defects in either material or
workmanship, White’s will repair or replace at its option, all necessary parts without charge for parts or labor. Simply return the complete
detector to the Dealer where you purchased it, or to your nearest Authorized Service Center. The unit must be accompanied by a detailed
explanation of symptoms of the failure. You must provide proof of date-of-purchase before the unit is serviced. This is a transferable
manufacturer warranty, which covers the instrument two years from the original purchase date, regardless of the owner. Items excluded from
the warranty are non-rechargeable batteries, accessories that are not standard equipment, shipping/handling cost outside the continental
USA, Special Delivery costs (Air Freight, Next Day, 2
nd
Day, Packaging Services, etc.) and all shipping/handling costs inside the continental
USA 90 days after purchase.
White’s registers your purchase only if the Sales Registration Card is filled out and returned to the factory address by your dealer, soon after
original purchase for the purpose of recording this information, and keeping you up-to-date regarding White’s ongoing research &
development. The warranty does not cover damage caused by accident, misuse, neglect, alterations, modifications, corrosive compounds,
including salt.
Duration of any implied warranty (e.g. merchantability and fitness for a particular purpose) shall not be longer than the stated warranty. Either
the manufacturer or the retailer shall be liable for any incidental or consequential damages. Some states however, do not allow the limitation
on the length of implied warranties, or the exclusion of incidental or consequential damages. Therefore, the above limitations may not apply
to you. In addition, the stated warranty gives you specific legal rights, and you may have other rights which vary from state-to-state.
The foregoing is the only warranty provided by White’s as the manufacturer of your metal detector. Any “extended warranty” period beyond
two years, which may be provided by a Dealer or other third party on your detector, may be without White’s authority involvement and
consent, and might not be honored by White’s Electronics, Inc. If for any reason you should sell your GMZ prior to the date the warranty
expires, the remaining warranty is transferable. This transfer is authorized by calling 1-800-547-6911, and getting an Authorized
Number, or going
GMZ Service & Warranty
Information