White’s Electronics Prizm Combined - Manual (Page 23)

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Prizm™ II • III • IV * V
Repair Service
White’s.reputation.has.been.built.on.quality.products.backed.
by.quality.service...Our.factory.Authorized.Service.Centers.are.
factory.trained.and.equipped...They.offer.the.same.quality.
service.as.the.factory...Service.before.and.after.the.sale.is.the.
cornerstone.of.our.customer.relations.
.
Before shipping detectors for service -
A...Contact.your.Dealer...There.may.be.a.quick,.simple.fix.or.
explanation.that.will.prevent.having.to.send.the.detector.in.for.
service.
B...Double.check.the.obvious,.such.as.batteries,.and.try..........
the.detector.in.another.area.to.be.sure.there.is.not.outside..........
electrical.interference.
C...Be.sure.to.send.all.necessary.parts.with.your.detector,......
such.as.search.coils.and.batteries.as.these.items.can.result.in.
symptoms.
D...Always.include.a.letter.of.explanation.about.your.concern,.
even.if.you.have.talked.to.the.Service.Center.by.telephone.
E...Take.care.in.packaging.your.detector.for.shipping...Always.
insure.your.package,.and.always.keep.a.receipt.of.shipping.
F...Clearly.state.in.your.explanation.with.the.detector.how.you.
would.like.any.incidental.or.consequential.costs.to.be.handled.
such.as.return.shipping,.accessories,.overnight.shipping,.ser-
vice.outside.of.the.two.year.warranty,.etc.