Troubleshooting – LiftMaster MGJ Medium-Duty Gear-Reduced Jackshaft Operator for Rolling Grilles and Shutters User Manual
Page 8

T R O U B L E S H O O T I N G
To locate a dealer in your area visit us online at www.liftmaster.com
CONDITION
POSSIBLE CAUSE
FIX
OPERATOR WILL NOT
RESPOND TO ANY
COMMANDS
No power
➤ Check circuit breaker.
Accessory failure
➤ Verify photo eyes are aligned.
Possible component failure
➤ Contact your installing dealer.
OPERATOR MAKES
NOISE BUT DOOR DOES
NOT MOVE
Operator requires adjustment
➤ Contact your installing dealer.
DOOR DRIFTS AFTER
OPERATOR STOPS
Operator or door requires
adjustment
➤ Contact your installing dealer.
DOOR OPENS/CLOSES
TOO FAR
Operator requires adjustment
➤ Contact your installing dealer.
DOOR REVERSES
UNEXPECTEDLY
Safety device activated
➤ Verify photo eyes are aligned. If photo eyes are aligned and operator still does
not operate properly, contact your installing dealer.
RADIO FUNCTIONALITY
NO RESPONSE
Remote control is not
programmed
➤ See PROGRAMMING REMOTE CONTROLS section.
Low battery
➤ Replace battery.
REMOTE CANNOT BE
PROGRAMMED
Low battery
➤ Replace battery.
POOR RANGE
Low battery
➤ Replace battery.
Possible radio interference
➤ Contact your installing dealer.
8
Every 3 months or 5,000 cycles repeat all tests in the Testing
section.
Call qualified service contractor for maintenance. To locate a dealer
in your area visit us online at www.liftmaster.com.
The operator should be serviced at the following intervals:
• Every 3 months or 5,000 cycles
• Every 6 months or 10,000 cycles
• Every 12 months or 20,000 cycles
To avoid SERIOUS PERSONAL INJURY or DEATH from
electrocution, disconnect ALL electric power BEFORE performing
ANY maintenance.
ATTENTION
AVERTISSEMENT
AVERTISSEMENT
AVERTISSEMENT
WARNING
WARNING
CAUTION
WARNING
WARNING
PRECAUCIÓN
ADVERTENCIA
ADVERTENCIA
ADVERTENCIA
M A I N T E N A N C E S C H E D U L E