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Troubleshooting guide for common problems – Victory HIA-1D-S1-XH User Manual

Page 12

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7

PROBLEM

POSSIBLE CAUSE

REMEDY

Cabinet not operating

Fuse blown or circuit breaker tripped

Replace fuse or reset circuit breaker

Power cord unplugged

Plug in power cord to designated receptacle. Cabinet
cannot share same outlet with other equipment.

Improper voltage supplied to cabinet (voltage
does not match Data-Plate)

Correct supply voltage (remove extension cords or
other equipment on circuit, etc).

Main power switch and/or controller turned off

Turn on main power switch and/or controller.

Defective high limit/heater safety switch

Internal high limit/heater safety may be defective.
Contact the factory or an authorized service provider
for further assistance if all else has been checked
above and the cabinet is still not operating.

Cabinet not holding
temperature

Cabinet not pre-heated before use

Turn cabinet on one (1) hour before use

Prolonged door opening of door ajar

Make sure door is closed when not in use. Avoid
prolonged door openings.

Door gasket not sealing properly

Check door gasket condition. Adjust door or replace
gasket.

Controller setpoint is too low

Adjust controller setpoint to a higher temperature

Improper voltage supplied to cabinet (voltage
does not match Data-Plate)

Correct supply voltage (remove extension cords or
other equipment on circuit, etc).

Product load held too long

Hold product load inside cabinet per recommended
time. Examples of holding times and temperature are
within the operator's manual.

Blower motor not operating or air duct is
restricted

Check blower motor and air duct for proper air fl ow. If
air duct is restricted, try to carefully locate and remove
the cause of air restriction. If further assistance is
required, contact the factory or authorized service
provider for further assistance.

Heater elements not operating

Carefully check heater elements for proper operation.
If heating element(s) are not working properly, contact
the factory or an authorized service provider for
further assistance.

Cabinet is overheating

Defective high limit/heater safety switch

If controller setpoint is adjusted to a lower setting and
the internal cabinet temperature exceeds +200°F, turn
off cabinet and contact the factory or an authorized
service provider for further assistance.

Defective blower motor

Check blower motor operation. If blower motor is not
operating, contact the factory or an authorized service
provider.

Product load burning or
boiling

Product load is too close to heating element

Rearrange product load so that it is not too close to
heating element(s).

Controller setpoint is too high

Adjust controller setpoint to a lower setting. Examples
of holding times and temperatures are within the
operator's manual.

Product load becoming
soggy

Too much humidity or moisture inside cabinet

Adjust or close internal venting/damper knob to
control moisture. Normally the internal venting/damper
should be open for products such as breaded meats,
fi sh, etc.

Product load held too long

Hold product load inside cabinet per recommended
time. Examples of holding times and temperatures are
within the operator's manual.

Cabinet is noisy

Part(s) loose

Locate and tighten loose part(s)

Door won't close

Cabinet is not level

Level cabinet by adjusting legs or shimming caster

Hinge(s) may need slight adjustment

Apply shim(s) to hinge until door seals properly

Controller Alarm & Error
Codes

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Refer to page 4 of manual. If problem(s) persist,
contact the factory for further assistance.

TROUBLESHOOTING GUIDE FOR COMMON PROBLEMS

TROUBLESHOOTING GUIDE FOR COMMON PROBLEMS

Caution:

Caution: Disconnect Power Supply Prior To Attempting Any Service!

Disconnect Power Supply Prior To Attempting Any Service!