Troubleshooting guide for common problems – Victory HIA-1D-S1-XH User Manual
Page 12
7
PROBLEM
POSSIBLE CAUSE
REMEDY
Cabinet not operating
Fuse blown or circuit breaker tripped
Replace fuse or reset circuit breaker
Power cord unplugged
Plug in power cord to designated receptacle. Cabinet
cannot share same outlet with other equipment.
Improper voltage supplied to cabinet (voltage
does not match Data-Plate)
Correct supply voltage (remove extension cords or
other equipment on circuit, etc).
Main power switch and/or controller turned off
Turn on main power switch and/or controller.
Defective high limit/heater safety switch
Internal high limit/heater safety may be defective.
Contact the factory or an authorized service provider
for further assistance if all else has been checked
above and the cabinet is still not operating.
Cabinet not holding
temperature
Cabinet not pre-heated before use
Turn cabinet on one (1) hour before use
Prolonged door opening of door ajar
Make sure door is closed when not in use. Avoid
prolonged door openings.
Door gasket not sealing properly
Check door gasket condition. Adjust door or replace
gasket.
Controller setpoint is too low
Adjust controller setpoint to a higher temperature
Improper voltage supplied to cabinet (voltage
does not match Data-Plate)
Correct supply voltage (remove extension cords or
other equipment on circuit, etc).
Product load held too long
Hold product load inside cabinet per recommended
time. Examples of holding times and temperature are
within the operator's manual.
Blower motor not operating or air duct is
restricted
Check blower motor and air duct for proper air fl ow. If
air duct is restricted, try to carefully locate and remove
the cause of air restriction. If further assistance is
required, contact the factory or authorized service
provider for further assistance.
Heater elements not operating
Carefully check heater elements for proper operation.
If heating element(s) are not working properly, contact
the factory or an authorized service provider for
further assistance.
Cabinet is overheating
Defective high limit/heater safety switch
If controller setpoint is adjusted to a lower setting and
the internal cabinet temperature exceeds +200°F, turn
off cabinet and contact the factory or an authorized
service provider for further assistance.
Defective blower motor
Check blower motor operation. If blower motor is not
operating, contact the factory or an authorized service
provider.
Product load burning or
boiling
Product load is too close to heating element
Rearrange product load so that it is not too close to
heating element(s).
Controller setpoint is too high
Adjust controller setpoint to a lower setting. Examples
of holding times and temperatures are within the
operator's manual.
Product load becoming
soggy
Too much humidity or moisture inside cabinet
Adjust or close internal venting/damper knob to
control moisture. Normally the internal venting/damper
should be open for products such as breaded meats,
fi sh, etc.
Product load held too long
Hold product load inside cabinet per recommended
time. Examples of holding times and temperatures are
within the operator's manual.
Cabinet is noisy
Part(s) loose
Locate and tighten loose part(s)
Door won't close
Cabinet is not level
Level cabinet by adjusting legs or shimming caster
Hinge(s) may need slight adjustment
Apply shim(s) to hinge until door seals properly
Controller Alarm & Error
Codes
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Refer to page 4 of manual. If problem(s) persist,
contact the factory for further assistance.
TROUBLESHOOTING GUIDE FOR COMMON PROBLEMS
TROUBLESHOOTING GUIDE FOR COMMON PROBLEMS
Caution:
Caution: Disconnect Power Supply Prior To Attempting Any Service!
Disconnect Power Supply Prior To Attempting Any Service!