Simple troubleshooting – Bosch TES50251DE VeroCafe Kaffeevollautomat silber User Manual
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TES502.. | 02/2014
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en
Problem
Cause
Solution
Display shows
Refill beans!
although
the bean container (1) is
full, or the grinding unit
does not grind the beans.
Beans are not falling into
the grinding unit
(beans too oily).
Gently tap the bean container (1).
Change the type of coffee if
necessary.
When the bean container (1) is
empty, wipe it with a dry cloth.
No hot water dispensed.
The milk frother (6) is
soiled.
Clean the milk frother (6), see
“Maintenance and daily cleaning”.
Too little or no milk froth. The milk frother (6) is
soiled.
Clean the milk frother (6), see
“Maintenance and daily cleaning”.
Build-up of limescale in the
appliance.
Descale the appliance as
described in the instructions.
Milk unsuitable for frothing. Use low-fat milk (1.5 % fat).
The milk frother (6) is not
correctly assembled.
Wet the milk frother parts and
press together firmly.
Coffee dispensing slows
to a trickle or stops
completely.
Coffee is ground too finely.
Pre-ground coffee is too
fine.
Adjust the grinding unit to a
coarser setting. Use coarser pre-
ground coffee.
Build-up of limescale in the
appliance.
Descale the appliance as
described in the instructions
Coffee has no “crema”.
Unsuitable type of coffee.
Use a type of coffee with a higher
proportion of robusta beans.
The beans are no longer
fresh.
Use fresh beans.
The grinding setting is not
suitable for the beans.
Adjust grinding setting to fine.
Coffee is too “acidic”.
The grinding setting is too
coarse or the pre-ground
coffee is too coarse.
Adjust the grinding unit to a finer
setting or use finer preground
coffee.
Unsuitable type of coffee.
Use a darker roast.
Coffee is too “bitter”.
The grinding setting is
too fine or the pre-ground
coffee is too fine.
Adjust the grinding unit to a
coarser setting or use coarser
pre-ground coffee.
Unsuitable type of coffee.
Change type of coffee used.
Display shows
Error Call hotline
The appliance has a fault. Please call the hotline.
The water filter does not
stay in position in the
water tank (16).
The water filter is not
mounted correctly.
Firmly press the water filter
straight down into the tank
connection.
If you are unable to solve the problem, always call the hotline!
You will find the telephone numbers at the back of these instructions.
Simple troubleshooting