Lectrosonics R172 - Manual (Page 13)

FACTORY REPAIR SERVICE
ALWAYS CONTACT THE FACTORY BEFORE SHIPPING ANYTHING BACK FOR SERVICE.
DO NOT try to repair this transmitter yourself.
DO NOT try to adjust any controls inside the unit. Alignment of the receivers requires a spectrum analyzer, an RF
voltmeter, and a wide bandwidth oscilloscope. The various controls and trimmers do not drift with age or vibration.
Once they are set at the factory they never require readjustment. There are no adjustments inside the unit that will
make a malfunctioning unit start working.
LECTROSONICS will supply, on request, a technical service package of schematics and alignment instructions to
qualified personnel. This information will be supplied free of charge.
LECTROSONICS service department is equipped and staffed to repair your equipment quickly. In-warranty repairs
are made at no charge in accordance with the terms of the warranty in the front of this manual. Out of warranty
repairs are charged at a modest flat rate plus parts. Since it takes almost as much time and effort to determine
what is wrong as it does to make the repair, there is a charge for an exact quotation. We will be happy to quote
approximate charges by phone.
RETURNING UNITS FOR REPAIR
Please save yourself time and trouble by following the steps outlined below:
1) Call or write first -- we will need to know the model number, serial number, and the nature of the
problem.
2) We will issue a return authorization number (RA) to you -- this number must be marked on the outside
of the carton.
3) Pack the equipment carefully -- if you need shipping containers, they are available from the factory.
4) We strongly recommend that you insure the equipment. We cannot be responsible for shipping
damage or loss. We insure it when it is shipped back to you.
Mailing address:
Lectrosonics, Inc.
PO Box 15900
Rio Rancho, NM 87124 USA
Shipping address:
Lectrosonics, Inc.
581 Laser Road
Rio Rancho, NM 87174 USA
Telephones: Regular: (505) 892-4501
Toll-free (outside NM): (800) 821-1121
FAX: (505) 892-6243
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