Service work order, Customer information, Vehicle information – Elka Suspension SHOCK ABSORBERS User Manual
Page 20: Return shipping information, Description of the problem(s)
IMPORTANT! READ FIRST: SHIPPING INSTRUCTIONS
1) Call our Customer Service Department at 1-800-557-0552 or 450-655-4855 to get a Returned Goods Authorization number (RGA#).
2) Clean your shocks thoroughly. Use gentle detergent and pay attention to areas where debris can become lodged.
3) Wrap each shock individually before placing them in a box to avoid damage during shipping. Any damage during shipping is your responsability.
4) Fill out this form completely and put it on top inside your package. An incomplete form will cause additional delay.
5) One of our representatives will call you to confirm when we receive your package.
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ELKA SUSPENSION INC. Phone: (450) 655-4855 or 1 800 557-0552 www.elkasuspension.com
SERVICE WORK ORDER
CUSTOMER INFORMATION
CUSTOMER NAME: __________________________________________________________________________
ADDRESS: ___________________________________________ CITY: ________________________________
STATE: _______________ COUNTRY: ______________________ POSTAL / ZIPCODE: ______________________
PHONE: ______________________ FAX: _________________________ AGE: _________ WEIGHT: _________
RIDING TYPE: ❏ MX ❏ XC ❏ DZ ❏ DUNE ❏ TT ❏ RECREATIONAL CLASS: _________________________
PAYMENT: ❏ VISA ❏ AMEX ❏ MASTERCARD NUMBER: ___________________________ EXP: _____ / _____
SOCIAL SECURITY NUMBER (REQUIRED BY UPS TO ALLOW CUSTOMS CLEARANCE): ______________________________
VEHICLE INFORMATION
MAKE: __________________________ MODEL: _________________________________ YEAR: ___________
SWINGARM: _________________________________ A-ARMS: ______________________________________
RETURN SHIPPING INFORMATION
❏
CHECK HERE IF SAME AS BILLING INFORMATION
NAME: __________________________________________________________________________________
ADDRESS: ___________________________________________ CITY: ________________________________
STATE: _______________ COUNTRY: ______________________ POSTAL / ZIPCODE: ______________________
PHONE: ______________________ FAX: _________________________
DESCRIPTION OF THE PROBLEM(S)