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8 - incorrect or loose rf connectors, 2 - ird troubleshooting, 2 ird troubleshooting – American Dish Service Vision C3 User Manual

Page 50: 8 incorrect or loose rf connectors

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4.1.8 Incorrect or Loose RF Connectors

As part of preventive maintenance (described in

Section 5,

“Maintenance”

) KVH recommends checking the antenna unit

cable connections. A loose RF connector can reduce the signal
quality. In addition, if you are unable to switch to the other
programmed satellite, make sure that you have connected your
RF signal cable to the antenna baseplate connector labeled “RF1”
(see

Section 2.3.5, “Connecting the Antenna RF Signal Cable to the

IRD

).

4.1.9 Type of Multiswitch Used

(North American Systems Only)

An active (not passive) multiswitch must always be used to
connect the TracVision C3 system to multiple IRDs. Refer to

Section 2.3.5, “Connecting the Antenna RF Signal Cable to the
IRD”

for directions on proper multiswitch/multiple IRD

cabling.

4.2

IRD Troubleshooting

The IRD that was provided with your satellite television service
may also be the cause of less-than-ideal operation. First check the
IRD’s configuration to ensure it is set up for the desired
programming. In the case of a faulty IRD, refer to your IRD user
manual for service and warranty information. If the IRD is both
configured properly and fully functional, contact your local KVH
dealer or service center for assistance.

4-4

A Guide to TracVision C3

Baseline RF levels are included as
part of the startup sequence
provided in

Appendix D

.