SM Pro Audio Q-Pre: 4 channel microphone preamp - Manual (Page 10)

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20. Warranty
20.1 Warranty Card
To be protected by this warranty, the buyer must complete and return the enc-
losed warranty card (signed/stamped by retail dealer) within 14 days of the date of
purchase to SM Pro Audio (see address below 3). Failure to return the card in due
time (date as per postmark) will void any extended warranty claims.
20.2 Warranty
20.2.1. SM Pro Audio warrants the mechanical and electronic components of this
product to be free of defects in material and workmanship for a period of one (3)
years from the original date of purchase, in accordance with the warranty regulati-
ons described below. If any defects occur within the specified warranty period that
are not caused by normal wear or inappropriate use, SM Pro Audio shall, at its sole
discretion, either repair or replace the product.
20.2.2. If the warranty claim proves to be justified, the product will be returned
freight prepaid by SM Pro Audio within Australia. Outside of Australia, the product
will be returned at the buyer‘s expense.
20.2.3. Warranty claims other than those indicated above are expressly excluded.
20.3 Return Authorization Number
20.3.1. To obtain warranty service, the buyer must call SM Pro Audio during normal
business hours BEFORE returning the product (Tel.: +61 3 9555 8081). All inqui-
ries must be accompanied by a description of the problem. SM Pro Audio will then
issue a return authorization number or by email to [email protected]
20.3.2. The product must be returned in its original shipping carton, together with
the return authorization number, to the following address:
SM Pro Audio
Service Department
W25, 26-28 Roberna St
Moorabbin
Melbourne, Victoria
Australia 3189