Andrew James AJ000041 Popcorn Maker User Manual
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If the supply cord is damaged it must be replaced by a service agent or a similarly
qualified person in order to avoid a hazard.
All of our electrical appliances conform to pre-existing EC Directives 2006/95/EC
(Low Voltage Directive) and 2004/108/EC (EMC Directives).
For further information please visit http://www.esc.org.uk/industry/product-
safety/product-testing-screening/kitchen-appliances/
UK and EU Guarantee
Your new Andrew James product comes with a 24 month guarantee and a 2 year
fixed warranty, effective from receipt confirmation. Your receipt or order number
is required as proof of purchase date so it is imperative that you keep it safe. This
guarantee only applies if the item has been used solely for the use intended, and
all instructions have been followed accordingly. Please note this product is only
for domestic not commercial use. Abuse of your product will invalidate the
guarantee. Returned goods can only be accepted if repackaged properly within
the original colour product box, and presented with the original receipt of sale/
order number. This does not affect your statutory rights. Returned products must
be cleaned and returned to us in as close to delivery condition as possible. If you
wish to return your item for a full refund, you have the right to do so within the
first 7 days. For our returns policy please go to
. After 12 months the customer will be liable for the cost of returning the product
to us. We will then pay to have the repaired/replaced item shipped back to the
customer. If you wish to return your item for a full refund, you have the right to
do so within the first 7 days, however we will deduct the cost of shipping from the
value of the refund. Customers are responsible for any taxes applied to our
products when they are shipped outside of the EU.
All of our prices are inclusive of VAT.
Once a product has been returned to us, we will aim to repair or replace it within
30 days of receipt.
The guarantee does not cover any defect arising from improper use, damage,
build-up of lime scale or repair attempts made by third-parties. Also, the
guarantee does not cover normal wear and tear of individual parts.