En 17 troubleshooting – Imetec ZEROCALC ECO K3 2300 User Manual
Page 19

EN
17
TROUBLESHOOTING
This chapter describes the most common problems that can arise using the appliance. If
the problems cannot be solved with the information below, please contact the Authorised
Assistance Centre.
Problem
Possible cause
Solution
The plate (10)
remains cold or
does not heat up.
There is no power supply.
Verify whether the plug (13) is inserted
correctly or try inserting it in another
socket.
Verify whether the temperature
adjustment knob (2) is set to the
minimum temperature Ø (Fig. D).
The plate
temperature LED
(1) goes on and off.
Normal procedure.
The switching ON and OFF of the LED
indicates the heating phase of the
iron. The LED goes off once the set
temperature is reached.
Only a little steam
or none at all is
dispensed.
The steam selector (5) is
set to Ø.
Set the steam selector (5) to the
desired field (Fig. B).
There is not enough water
in the reservoir (11).
Fill the reservoir (11).
The impurities that
come out from the
steam holes stain
the garments.
Possible residue in the
steam chamber/plate.
Carry out the Self Clean procedure
(see paragraph Seal Clean/Calc-Clean
System).
Chemical additives,
scented liquids or
descaling agents are being
used.
These substances damage the
product: do not add additives to the
water in the reservoir.
Pure distilled water or
softened water is being
used.
Mix tap water (50%) with distilled and/
or demineralised (50%) water.
Starch is being used.
Always spray the starch on the reverse
side of the fabric.
Water leaks from
the plate.
The plate temperature is
too low due to the super-
steam button (4) being
pressed too often.
Allow slightly longer intervals between
the jets of steam.
The temperature
adjustment knob (2) is set
to a temperature that is too
low (Fig. D).
Turn the temperature adjustment knob
(2) to the Max level (Fig. D).