Xylem RG600 TIPPING BUCKET RAIN GAUGE, 8 INCH - Manual (Page 6)

Global Water
800-876-1172
• globalw.com
- 6 -
X. Trouble Shooting
Issue: Tipping Bucket not reading correctly
a. Clean Tipping Bucket
b. Recalibrate Tipping Bucket.
Other issues
a. Call us for tech support: 800-876-1172 or 916-638-3429 (many
problems can be solved over the phone). Fax: 916-638-3270 or
Email: [email protected] . Be prepared to describe the
problem you are experiencing including specific details of the
application and installation and any additional pertinent
information.
b. In the event that the equipment needs to be returned to the factory
for any reason, please call to obtain RMA # (Return Material
Authorization). Do not return items without an RMA # marked on
the outside of the package. Include a written statement describing
the problems. Send the package with shipping prepaid to our
factory address. Insure your shipment, as the warranty does not
cover damage incurred during transit.
c. When calling for tech support, please have the following
information ready;
1. Model #.
2. Unit serial number.
3. P.O.# the equipment was purchased on.
4. Our sales number or the invoice number.
5. Repair instructions and/or specific problems relating to the
product.