Xylem WS755 IMPROVED WASTEWATER/STORMWATER SAMPLER - Manual (Page 13)

Global Water
800-876-1172
• globalw.com
- 13 -
the sampler plugged into the jack. If the Trigger Inputs are being used,
confirm that External Trigger mode is selected on the Interval control.
Check the pulses coming from the triggering device and confirm they
meet specifications. Test the Trigger Inputs by plugging one of the
shorting plugs supplied with the sampler into the jack.
ii. The LED is blinking: Check the Start Delay and Interval settings. The
sampler may be waiting for the Delay timer to run out or it may be
timing the interval between composite samples.
iii. The LED is on constantly: Check the bottle switches. The light
remains on when both sample bottles are full or when both float
switches are not plugged in or working properly. Plug one of the
shorting plugs supplied with the sampler into one of the bottle switch
jacks, the light should go out or start blinking.
Other issues
e. Call us for tech support: 800-876-1172 or (979) 690-5560 (many problems
can be solved over the phone). Fax: (979) 690-0440 or Email:
[email protected] .
Be prepared to describe the problem being experienced including specific
details of the application and installation and any additional pertinent
information.
f. In the event that the equipment needs to be returned to the factory for any
reason, please call to obtain a RMA # (Return Material Authorization). Do not
return items without a RMA # on the outside of the package.
Decontaminate the WS705 prior to returning.
Include a written statement describing the problems.
Send the package with shipping prepaid to Global Water’s factory address.
Insure the shipment, as the warranty does not cover damage incurred during
transit.
g. When calling for tech support, please have the following information ready;
1. Model #.
2. Unit serial number.
3. P.O.# the equipment was purchased on.
4. Global Water’s sales number or the invoice number.
5. Repair instructions and/or specific problems relating to the product.