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A.1 troubleshooting, Problem action – Asus WiFi-b User Manual

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A-2

ASUS WiFi-b™ Card

A.1

Troubleshooting

My system does not recognize
the installed WiFi-b™ card.

Verify if the WiFi-b™ card drivers are
properly installed by following these
instructions:

1. Open the Control Panel window

from the Windows

®

desktop.

2. Double-click on the System icon.

3. Windows

®

98SE/Me users: Select

the Device Manager tab.

Windows

®

2000/XP users: Select

the Hardware tab then click the
Device Manager button.

4. Click the “+” symbol preceeding

the Network Adapters item, then
check the ASUS 802.11b or
ASUS 802.11g Network Adapter
item.

A yellow exclamation point or a
red plus sign preceeding the
network adapter means that the
drivers are not properly installed.
Refer to the next solution to
re-install the WiFi-b™ driver.

Problem

Action

This troubleshooting guide provides answers to some common problems which you
may encounter while installing and/or using ASUS Wireless LAN card products.
These problems requires simple troubleshooting that you can perform by yourself.
Contact the Wireless LAN Technical Support if you encounter problems not
mentioned in this section.

A yellow exclamation point or a
red plus sign appears before the

The WiFi-b™ driver is not properly
installed. Follow these instructions in
uninstall and re-installing the driver.

1. Insert the Support CD into the

CD-ROM drive.

2. When the ASUS WiFi-b™

installation window appears, click
the Uninstall ASUS WLAN Card
Utilities/Driver
item.