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Appendices, Troubleshooting and faqs, Troubleshooting – Asus Xonar Xense User Manual

Page 42: Appendices troubleshooting and faqs

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ASUS Xonar Xense

Troubleshooting

I cannot install the audio card driver on my computer.

• Ensure that you have properly plugged the audio card in the PCI

Express slot on your motherboard.

• Check that the Windows hardware device manager has discovered a

multimedia audio device. If no device is found, please try scanning for

new hardware.

• Try rebooting your computer.

• Remove the card, plug it into another PCI Express slot, and try again.

I cannot find the Xonar Xense Audio Center.

• Ensure that you have installed the driver.

• Locate the Xonar Xense Audio Center icon on the taskbar, then. double-

click the icon to launch the Xonar Xense Audio Center utility.

• If the icon is not shown on the taskbar, go the Windows

®

Control Panel

and double-click the Xonar Xense Audio Center icon.

• Try installing the driver again.

I cannot hear any sound from my analog speakers.

• Ensure that the power cable of your power supply unit is properly

connected to the power connector of the audio card.

• Ensure that you have connected the speakers properly and that the

speakers are turned on.

• Ensure that the device master volume or that the software player is not

on mute mode on the Xonar Xense Audio Center.

Appendices

Troubleshooting and FAQs