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Troubleshooting – Asus RT-N10 Plus (VER.C1) User Manual

Page 39

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Chapter 6: Troubleshooting

RT-N10+

6

Troubleshooting

Troubleshooting

This troubleshooting guide provides solutions to some common problems that

you may encounter while installing or using the ASUS Wireless Router. These

problems require simple troubleshooting that you can perform by yourself. Contact

the ASUS Technical Support if you encounter problems not mentioned in this

chapter.

Problem

Action

I cannot access the web GUI

for configuring the router.

1. Launch a web browser, then click Tools >

Internet Options...

. Under Temporary Internet files, click

Delete Cookies... and Delete Files...

3. Disable the proxy settings of the web

browser.

The client cannot establish a

wireless connection with the

router.

Out of Range:

• Put the router closer to the wireless client.

• Try to change the channel settings.

Authentication:

• Use wired connection to connect to the

router.

• Check the wireless security settings.

• Press the Restore button at the rear panel

for more than five seconds.

Cannot find the router:

• Press the Restore button at the rear panel

for more than five seconds.

• Check the setting in the wireless adapter

such as SSID and encryption settings.