Lava Mobiles KKT 21 User Manual
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• Do not give your e-waste to Kabbadi Wala / Scrap Dealer/ Rag Pickers.
• Do not dispose-off the e-waste in landfills
• Never dump E-waste in garbage bins.
• Do not dispose of your product at municipal waste bins or rooms.
• Do not throw used batteries into household waste.
•
Consequences of improper handling and disposal of E-Waste
• Improper disposal of waste prevents natural resources from being re-used.
• Some waste contains hazardous chemicals and if not disposed of properly may release toxins into the soil and water, and also
releases greenhouse gases into the environment
• If e-waste is not properly disposed of, it can threat to the health and well-being of humans and animals and it also has adverse
effect on the environment.
• Placing of batteries or devices on or in heating devices, such as microwave, ovens, stoves, or radiators and improper disposal of
batteries may lead to explosion.
• If the battery terminals are in contact with metal objects, it may cause a fire.
For more details on how to dispose of your Lava products at the end of life, Please refer the list of our Services Centers on Pan India
basis on our website www.lavamobiles.com or please view this link for the details of Service Centers
http://www.lavamobiles.com/support-services.
TROUBLESHOOTING
Service Center number
No.:+919560394002
Kindly note please send area code of place through SMS to this No. and in return you will get address of service center nearest to you by
SMS
FREQUENTLY ASKED QUESTIONS AND TROUBLESHOOTING
Frequently
Asked Questions
Cause and Solution
Fail to switch on
Press the power key for over 1 second.
Check if the battery is properly connected. Please remove and install it again and retry;
Check if battery is appropriately charged.
Fail to connect to
network
In case of Weak signal, please try and move to a location with strong signal and try connecting to the network
again;
Please ensure that you are not beyond the network coverage of service providers;
Please ensure you have a valid SIM card. Please contact your network provider for further information.
Display
information while
turning on
Check if the SIM card is installed correctly
Handset lock password: If the handset lock is activated, you have to input handset password.
Input PIN: if Inputting PIN while turning the phone on each time is activated, you have to input the PIN code.
Input PUK code: When you’ve input wrong PIN code for 3 times will lock the SIM card. You need to input the
PUK code provided by your network provider.