Lava Mobiles KKT 10 - Manual (Page 33)

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Frequently Asked Questions
Frequently
Asked
Questions
Cause and Solution
Fail to turn
on
Press the power key for over 1 second.
Check if the battery is properly connected. Please remove and install it again and retry;
Check if battery is appropriately charged.
Fail to
connect
network
In case of Weak signal, please try and move to a location with strong signal and try connecting
to the network again;
Please ensure that you are not beyond the network coverage of service providers;
Please ensure you have a valid SIM card. Please contact your network provider for further
information.
Display
information
while
turning on
Check if the SIM card is installed correctly
Handset lock password: If the handset lock is activated, you have to input handset password.
Input PIN: if Inputting PIN while turning the phone on each time is activated, you have to input
the PIN code.
Input PUK code: When you’ve input wrong PIN code for 3 times will lock the SIM card. You
need to input the PUK code provided by your network provider.
Poor
quality
of
calling
Please check if the sound volume is tuned properly
In an area with poor network conditions, example: basement, the signal might be weak. Try
searching a location with stronger signal reception and call again.
While using the mobile phone in the peak period of communication, like commute time, you may
not be able to call because of line congestion.