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4 rectify faults – VEGA VEGAPULS 65 (≥ 2.0.0 - ≥ 4.0.0) 4 … 20 mA_HART - two-wire User Manual

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9 Diagnosis, Asset Management and service

VEGAPULS 65 • 4 … 20 mA/HART - two-wire

36515-EN-121011

Code
Text mes-

sage

Cause

Rectification

M501
Error in the

non-active

linearization

table

– Hardware error EEPROM

– Exchanging the electronics

– Send instrument for repair

M502
Error in the

diagnosis

memory

– Hardware error EEPROM

– Exchanging the electronics

– Send instrument for repair

M503
Reliability too

low

– The echot/noise ratio is the

small for a reliable meas-

urement

– Check installation and

process conditions

– Clean the antenna

– Change polarisation direc-

tion

– Use instrument with higher

sensitivity

M504
Error on an

device inter-

face

– Hardware defect

– Check connections

– Exchanging the electronics

– Send instrument for repair

M505
No echo avail-

able

– Level echo can no longer

be detected

– Clean the antenna

– Use a more suitable

antenna/sensor

– Remove possible false

echoes

– Optimize sensor position

and orientation

9.4 Rectify faults

The operator of the system is responsible for taking suitable meas-

ures to rectify faults.

The first measures are:

Evaluation of fault messages, for example via the indicating and

adjustment module

Checking the output signal with 4 … 20 mA instruments

Treatment of measurement errors

Further comprehensive diagnostics options offer a PC with the soft-

ware PACTware and the suitable DTM. In many cases, the reasons

can be determined in this way and faults can be rectified.

Connect a handmultimeter in the suitable measuring range according

to the wiring plan. The following table describes possible errors in the

current signal and helps to remove them:

Reaction when malfunc-

tions occur

Procedure for fault recti-

fication

Check the 4 … 20 mA

signal