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Problem solving – MIDLAND G11 User Manual

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PRoBLeM SoLVING

Problem

Possible Cause

Solution

The radio doesn’t switch on

The battery pack is discharged and/or has not been

installed correctly.

Verify that the battery pack is charged and that it has

been correctly installed.

The radio switches off shortly after it has

been switched on

Discharged battery pack.

Recharge the battery pack.

The battery pack does not recharge

The battery-charger has not been connected or installed

correctly.

Inspect the connections of the battery-charger and the

installation of the batteries.

The radio switches on but is unable to

receive signals

The site of installation is too shielded.

Move to an another area.

The volume is too low

Adjust the volume level.

Incorrect CTCSS or DCS

Check that the CTCSS tone or DCS code corresponds

to the one set by the parties you are communicating

with.

Noise is always present in reception mode The Monitor function is enabled.

Disable the Monitor function.

It is not possible to communicate with

other parties

An incorrect radio channel has been selected.

Select the same radio channel used by the parties you

are communicating with.

The radio is installed in a shielded area or is too far from

the party you are communicating with

Move to another area.

Incorrect CTCSS or DCS

Check that the CTCSS tone or DCS code corresponds

to the one set by the parties you are communicating

with.

Reception is fragmented and/or disturbed

The signal is very weak.

Try temporarily disabling the Squelch by means of the

Monitor feature.

The transmission distance is excessive and/or there are

obstacles in the transmission path

Move closer to the party you are communicating with or

to another area.

Other parties are using the same channel

Check the traffic on the radio channel by means of the

Monitorfeature and select another channel if required.

The radio has been installed too close to equipment that

causes interference (televisions, computers, etc.)

Increase the distance between the radio and this

equipment.

Transmission is not always possible

The channel is used by an excessive number of parties

or the transmission has been barred due to a busy

channel.

Select another channel. Ask the radio link provider to

disable the block due to busy channel.

VOX causes the radio to accidentally

enable transmission

The sensitivity and/or environmental

noise is too high.

Reduce the VOX sensitivity.

The VOX feature requires speaking in a

loud voice

The sensitivity is too low.

If the environmental noise is not high, increase the

sensitivity or use an optional microphone.

The autonomy of the battery pack is limited Commission time is too high.

Try reducing the transmission time and/or using a low

power.

Logic related faults (unreadable displayed

symbols, functions blocked, etc.)

Incorrect setting caused by a problem with the power

supply.

Recharge the battery pack