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Frequently asked questions – Manhattan 460514 HD 760 Pro Webcam - Manual User Manual

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FREQUENTLY ASKED QUESTIONS

Q What can be done to rectify a dropped frame or video lag?

A The camera automatically activates Exposure (displayed on the

Auto Mode Control panel of the Video Proc Amp screen) when lighting

is determined to be insufficient. If continuity or delay problems occur,

deselect the “Auto” option for Exposure.

Q When using MSN, why isn’t my voice heard?

A The built-in microphone probably isn’t activated. Check the “Sounds

and Audio Devices Properties” folder in the Device Manager or Control

Panel and make sure that “USB Camera” is elected as the Default

Device drop-down menu option in the Sound Recording panel. You

can also make sure that your Instant Messenger software is defaulted

to recognize the camera. Also, confirm that the other IM user has

the same software version and not one that’s incompatible.
Q How do I take 1.3-megapixel snapshots?

A In the AMCAP application, go to Options, then Video Capture Pin to

display the Stream Format screen. In the Output Size field, select

“640 x 480” (VGA). Then return to Options and go to Video Capture

Filter. In the Image Control panel, set the VGA/SXGA slide bar to

“SXGA” (all the way to the right, which equates to 1280 x 960 pixels).
Q After inserting the installation CD, the autorun program doesn’t

work in Windows Vista, 7 or 8. How do I get the camera to install?

A This is an issue involving how these two operating systems handle

the autorun.exe file. To install the software and drivers, you’ll need to

manually open the disk.

1. Right-click the My Computer icon and select “Explore.”

2. Browse the CD drive and right-click the setup program.

3. Select “Run as administrator”; the installation will begin.

4. Follow the prompts to complete the installation.

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