Performing a blood glucose test, Error messages after you test – Accu-Chek Nano User Manual

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Before you finish...

Place the lancing device firmly against
the edge of your finger and press the
release button until it clicks to prick
your finger.

Touch the end of the test strip to the
blood drop.
Do not put blood on top of the test strip.

The meter beeps and flashes when
there is enough blood in the test strip.

The test result appears on
the display after 5 seconds.

Prepare the lancing device for your next
test. Slide the lever over and back once to
advance to the next lancet. The window
shows the number of lancets remaining.

Wash and dry your hands

before and

after you perform a test.

The meter beeps again and a flashing
blood drop symbol appears.

Check the

Use By date on the test strip

container. Do not use test strips past the

Use By date.

Remove a test strip from the container.
Close the cap tightly.

Insert the test strip into the meter in
the direction of the arrows until the
meter beeps.

Performing a Blood Glucose Test

Use By: 08/2012

E-1 The test strip may be damaged. Remove the test

strip and reinsert it, or replace it if damaged.

E-3 Your blood glucose may be extremely high or a

meter or a test strip error has occurred. If your test

result matches how you feel, contact your

healthcare professional immediately. If your test

result does not match how you feel, repeat the test

and refer to Chapter 3 of the Owner’s Booklet,

Unusual Test Results. If this test result does not

match how you feel, perform a control test with the

control solution and a new test strip. If the control

result is within the acceptable range, review the

proper testing procedure and repeat your blood

glucose test with a new test strip. If the E-3 code

still appears for your blood glucose test, your blood

glucose result may be extremely high and above the

system’s reading range.

Contact your healthcare

professional immediately. If the control result is not

within the acceptable range, see Chapter 2 of the

Owner’s Booklet, Understanding Out-of-Range Control

Test Results.

E-4 Not enough blood or control solution was drawn i

nto the test strip for measurement or was applied

after the test had started. Discard the test strip and

repeat the test.

E-6 Blood or control solution was applied to the test strip

before the flashing drop symbol appeared on the

display. Discard the test strip and repeat the test.

E-7 An electronic error occurred, or in rare cases, a used

test strip was removed and reinserted. Turn the meter

off and on, or take the batteries out for 20 seconds and

reinsert them. Perform a blood glucose or control test.

E-8 The temperature is above or below the proper range for

the system. Refer to the test strip package insert for

system operating conditions. Move to an area with the

appropriate conditions, wait 5 minutes, and repeat the

test. Do not artificially heat or cool the meter.

E-9 The batteries are almost out of power. Change the

batteries now. If the message reappears after the batteries

have been replaced, reset the meter. To reset the meter,

slide the battery drawer out of the meter, press any meter

button, then reinsert the battery drawer back into position.

E-10 The time and date settings may be incorrect. Make sure

the time and date are correct and adjust, if necessary.

NOTE

If you see any other error on the display, contact the

ACCU-CHEK Customer Care Service Center at 1-800-858-8072.

If any of the error messages below appear on the display at any time, refer immediately to the Owner’s Booklet, Chapter 6, Display and Error Messages.

Error Messages

After You Test

Read the Owner’s Booklet for complete

instructions on how to use the ACCU-CHEK

Nano SmartView system.

the best support and a 3-year warranty.
Contact the ACCU-CHEK Customer Care

Service Center at 1-800-858-8072.

Always store the test strips in the

container that they came in. Do not

expose to heat, moisture, or humidity.
Always keep the cap of the test strip

container tightly closed.
Dispose of used test strips and lancets

in accordance with local regulations.

ACCU-CHEK, ACCU-CHEK NANO, ACCU-CHEK NANO SMARTVIEW, and FASTCLIX are trademarks of Roche.

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