Candy GO W496D-12S User Manual

Page 26

Advisory note
During drying phase the drum will accelerate to a higher speed to distribute the load and to
optimize the drying performance

CHAPTER 15

FAULT

If the fault should persist, contact a Technical Assistance Centre. For prompt servicing, give the
model of the washing machine, to be found on the label placed on the cabinet inside of the
porthole or on the guarantee certificate.

Important

1 The use of environment friendly detersives without phosphates may produce the following

effects:

- The discharge rinse water may result cloudier due to the presence of zeolites in suspension.

This does not compromise the efficiency of the rinses.

- The presence of white powder (zeolites) on the washing at the end of the washing cycle. This

does not remain incorporated in the fabric and does not alter the colour.

- The presence of foam in the last rinse water which is not necessarily a sign of inadequate

rinsing.

- The non-ionic surface-active agents present in the composition of washing machine

detersives are often difficult to remove from the washing itself and, even in small quantities,
may produce visible signs of the formation of foam.

- Carrying out further rinses, in cases such as this, is not useful.

2If your washing machine fails to function, carry out the above-mentioned checks before calling

the Technical Assistance Service.

1. Does not function

on any
programme

2. Does not load

water

3. Does not

discharge water

4. Water on floor

around washing
machine

5. Does not spin

6. Strong vibrations

during spin

7. Display reads error

0, 1, 5, 7, 8, 9

8. Display reads

error 2

9. Display reads

error 3

10. Display reads

error 4

Mains plug not plugged in

Mains switch not on

No power

Electric circuit fuses failure

Load door open

See cause 1

Inlet tap turned off

Timer not set correctly

Discharge tube bent

Odd material blocking filter

Leak from the washer between the tap
and inlet tube

The washing machine has not
discharged water

“No spin” setting (some models only)

Washing machine not perfectly level

Transport bracket not removed

Washing load not evenly distributed

–

No water fill.

No pump out.

Machine overfilled with water.

Insert plug

Turn on mains switch

Check

Close load door

Check

Turn on water inlet tap

Set timer on correct position

Straighten discharge tube

Check filter

Replace washer and tighten the tube
on the tap

Wait a few minutes until the machine
discharges water

Turn the programme dial onto spin
setting

Adjust special feet

Remove transport bracket

Distribute the washing evenly

Call service.

Check water supplies are on.

Check drain is clear.
Check drain hose is not kinked.

Turn off water supply to machine.
Call service.

CAUSE

REMEDY