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Troubleshooting – HONDA 2011 Civic Navigation User Manual

Page 136

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Navigation System

135

Troubleshooting

Screen Error Message

Solution

Navigation system is unable to acquire a proper GPS signal.

Make sure there is nothing on the dashboard blocking the GPS antenna

(aftermarket metallic window tinting or aftermarket devices placed on the

dashboard, like radar detectors, cell phones, or loose items). If the dashboard

is clear of objects, move the vehicle to an open space away from tall buildings,

trees, etc.

Navigation unit door is open or No DVD disc is inserted.

Please check system.

Make sure that the navigation DVD disc is inserted with the label side up

and the navigation unit door is fully snapped closed (see page 106).

No DVD disc. Please check system.

Check that the navigation DVD disc is inserted with the label side up (see

page 106). If the problem persists, see your dealer.

DVD disc reading error (unformatted). Please consult your

dealer.

Check the DVD disc surface for deep scratches or other damage. Make sure

you are using a navigation DVD (turquoise-colored [blue/green] label). The

system cannot read other mapping databases or video DVDs. If the problem

persists, see your dealer.

Display temp is too high. System will shut down until display

cools down.

This message will appear briefly when the display temperature is too high,

and then the display will turn off until the temperature cools down. The

system will turn back on when the display cools down.

Outside temperature is low. System will take a while to start

up.

The temperature is below -22°F and the navigation system has difficulty

reading the DVD. The system will start up when the temperature warms up.

Navigation system voice recognition cannot be activated

when another unit is using the audio system.

Bluetooth

® HandsFreeLink® can override the navigation system. Make

sure the HFL TALK button is not on when you press the NAVI TALK

button, or the message will appear. Simply press the HFL BACK button to

resume control of the navigation voice buttons.

Route has not been completed. Please try again from a

different location.

This message will appear when you are routing to or from a place (new

area) that is not in the database. Try planning a different route to or from a

different location.*

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