Troubl eshooting guide – SoundMax SM-DVD5113 User Manual
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Symptom
Cause
Solution
Poor audio cable connection
Make proper connection
Disc dirty or damaged
Clean the disc
No sound
MUTE function is on
Disable MUTE function
Poor video cable connection
Make proper connection
No image
Incorrect setting of your TV set
Correct the settings of your TV set
Disc not inserted
Insert the disc
Disc inserted incorrectly
Install the disc with the label side facing up
Disc cannot be
read
Condensate on the unit laser head
Switch the unit on without disc for an hour
Remote control is incorrectly directed at the unit
Use the remote controller according to the
manual
Distance and angle to the unit are too large
Decrease the distance and angle
Remote control
does not operate
Run out batteries
Replace both batteries
Disc is recorded incorrectly
Wait 5-10 seconds and the unit will
automatically return to normal style
Incorrect key sequence
Repeat the operation one more time
Some functions
do not work
Static voltage on the unit housing
Switch the unit off for 1-2 minutes and then
switch it on again
Unstable image
Incorrect TV settings
Correct the TV settings