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Something not working – Zanussi ZCM 531 GB User Manual

Page 22

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22

SOMETHING NOT WORKING

If the appliance is not working correctly, please carry out the following checks, before contacting your
local Service Force Centre.

IMPORTANT: If you call out an engineer to a fault listed below, or to repair a fault caused by
incorrect use or installation, a charge will be made even if the appliance is under guarantee.

Symptoms

Solutions

The flow of gas seems abnormal

Check that:
• The flame spreader holes are not obstructed
• The pressure regulator is working
• The bottle valve is completely open

No burner ignition

Check that:
• Gas supply is completely open
• The position of gas pipe is correct
• The burner is not wet
• The burner cap and ring burner have been

replaced correctly after cleaning

The gas ring burns unevenly

Check that:
• The main jet is not blocked and the ring burner

is clean of food particles

• The burner cap and ring burner have been

replaced correctly after cleaning

The oven does not come on

Check:
- check if a cooking function/temperature has

been selected correctly

-

the socket switch or the switch from the mains
supply to the cooker are ON.

It takes too long to finish the dishes, or they
are cooked too fast

Check:

-

the temperature may need adjusting

The oven lamp does not work

-

The lamp has burnt out. To replace it follow the
instructions given in the relevant paragraph.

If after these checks, the appliance still does not operate correctly, contact your local Service Force
Centre. When you contact the Service Force Centre you will need to give the following details:

1. Your name, address and post code.
2. Your telephone number
3. Clear and concise details of the fault
4. The model and serial number of the appliance (found on the rating plate*)
5. The purchase date

* The rating plate can be found on the lower left hand corner of the front frame of the cavity.

Please note that a valid purchase receipt or guarantee documentation is required for in-
guarantee service calls.