Zenith XBV323 - Manual (Page 40)

Zenith will repair or replace your product, at Zenith’s option, if it proves to be defective in material or workmanship under nor-
mal use, during the warranty period (“Warranty Period”) listed below, effective from the date (“Date of Purchase”) of original
consumer purchase of the product. This warranty is good only to the original purchaser of the product and effective only when
used in the United States, excluding U.S. Territories.
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT
LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO
THE EXTENT ANY IMPLIED WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE
EXPRESS WARRANTY PERIOD ABOVE. ZENITH WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INDI-
RECT, OR INCIDENTAL DAMAGES OF ANY KIND, INCLUDING LOST REVENUES OR PROFITS, IN CONNEC-
TION WITH THE PRODUCT. SOME STATES DO NOT ALLOW LIMITATION ON HOW LONG AN IMPLIED
WARRANTY LASTS OR THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE
ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.
THIS LIMITED WARRANTY DOES NOT APPLY TO:
1. Damages or operating problems that result from shipping, installation, adjustment of user controls, calibration, maintenance
or failure to maintain, or separate system components; and
2. Damages or operating problems that result from normal wear and tear, misuse, abuse, operation outside environmental
specifications or contrary to the requirements or precautions in the Operating Guide, accident, lightning strikes or other nat-
ural causes, unauthorized modification or alteration, incorrect electrical current or voltage, software errors that do not dis-
able functionality, operating software protocols adopted after the date of manufacture or for outside the U.S., institutional
or commercial use, or other causes not arising out of defect in material or workmanship.
3. Therefore, the cost of repair or replacement of such a defective product shall be borne by the consumer.
CUSTOMER INTER-ACTIVE CENTER NUMBERS:
FOR WARRANTY SERVICE:
You must call 1-800-984-9349 (Monday ~ Friday, 7 AM to 8 PM CT) and select appropriate option from the menu to confirm
the product is defective and to obtain Return Authorization (RA). During the Warranty Period, Zenith will send you a return-
shipping label. After you obtain RA for return, please box your unit with a copy of the sales receipt and enough packing materi-
al to ensure undamaged delivery of your product. When you receive the label, place it on the box and call the 800 # in the
instruction for pick-up. When your unit is received, Zenith will repair or replace your unit in accordance with this Limited
Warranty.
ADVANCE SHIPMENT. If replacement unit is available and you want second day delivery, our service representative will ask
for your credit card number. Zenith requires a reserved deposit by credit card as surety for such advance shipment. Your credit
card will not be charged if you return the defective unit in 10 business days. For advance shipment, the return label will come
with the replacement unit sent to you. Please follow boxing and shipping instructions above.
ZENITH ELECTRONICS CORPORATION Zenith Part No. 206-03919
2000 MILLBROOK DRIVE GS# 3835RM0060Z
LINCOLNSHIRE, IL 60069 Printed in China
Issue O
WARRANTY PERIOD:
LABOR: 90 DAYS from the Date of Purchase.
PARTS: ONE YEAR from the Date of Purchase.
Repaired or Replacement Units are warranted for the
remaining period of the original warranty. HOW SERVICE IS HANDLED:
Call 1-800-984-9349 for instructions on getting the defec-
tive unit repaired or replaced.
Please retain dated sales receipt and your box to return
the unit to Zenith for repair or replacement.
Both ways shipping charges will be borne by Zenith during
the Warranty Period. After the Warranty Period, you pay in-
bound shipping charges and Zenith pays return shipping
charges.
For Warranty Service
For Post Warranty Repair
For Where-to buy, Product Assistance, or
Customer Assistance
Call 1-800-984-9349 (Monday ~ Friday, 7 AM ~ 7 PM CT)
Retain your dated sales receipt to prove the Date of Purchase as well as your
box for shipping the unit to Zenith, for warranty service.
Legible copy of your sales receipt must be submitted with the unit at the time
the unit is returned for warranty service.
For repair or replacement after the Warranty Period has expired,
Call 1-800-984-9349 (Monday ~ Friday, 7 AM ~ 7 PM CT)
Call 1-877-9 Zenith (1-877-993-6484) (Monday ~ Friday, 7 AM ~ 8 PM CT
and Saturday, 8 AM ~ 5 PM CT) and select an appropriate option from the
menu.
Or visit our website at http://www.zenithservice.com
ZENITH ELECTRONICS CORPORATION
DVD/VCR XBV323 LIMITED WARRANTY-USA