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Servicing – Zanussi ZBG 509 SS User Manual

Page 7

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8

SERVICING

If you require service or spare parts, contact your
local Zanussi Service Force Centre. Please, carry out
the following checks before contacting your local
Zanussi Service Force Centre.

There is no spark when lighting the gas:

• Check that the unit is plugged in and the electrical

supply is switched on

• Check that the RCCB has not tripped (if fitted)

• Check the mains fuse has not blown

The gas ring burns unevenly:

• Check the burner cover has been replaced

correctly, e. g. after cleaning

• Check the main nozzle is not blocked and the

burner ring is clear of food particles

If after carrying out the above checks your appliance
is still faulty, contact your local Zanussi Service Force
Centre, whose address and telephone number can
be found in the accompanying customer care booklet,
and also in your local telephone directory under 'Z'.
Please, ensure you give the model and serial number
of the appliance.

In-guarantee customers should ensure that the
above checks have been made as the engineer
will make a charge if the fault is not a mechanical
or electrical breakdown. Please, note that proof of
purchase is required for any in-guarantee service
call.

Customer Care

If you have a general enquiry concerning your
Zanussi appliance or for information on our full
appliance range, please contact our customer care
department by letter or telephone as follows:

Customer Care Department
Zanussi Limited
Zanussi House
Hambridge Road
Newbury
Berkshire
RG14 5EP

Tel: 01635-521313