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12 out-of-warranty service information – Xantrex Technology 300 User Manual

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12 Out-of-Warranty Service Information

Service Out Of Warranty: If the warranty period for your xPower300 has

expired, if the unit was damaged due to misuse, incorrect installation or if

other conditions of the warranty have not been met, or if no dated proof of

purchase is available, your unit may be serviced/replaced for a minimum

flat fee of $85.00 US ($130.00 CDN). To return your xPower300 for out of

warranty service, contact Xantrex customer service for a Return Material

Authorization (RMA) number and follow the other steps outlined in the

section “How Do You Get Service?” above. Options for payment (e.g.

credit card or money order) will be explained by the customer service

representative. In cases where the minimum flat fee does not apply (e.g.

incomplete units or units with excessive damage), an additional fee will be

charged. If applicable, you will be contacted by customer service once

your unit is received. The minimum flat fee is subject to change without

notice.