Wolf IG15/S - Manual (Page 10)

Service Information 10
Service Information
If service is necessary, maintain the quality built into your
grill module by contacting Wolf factory certified service.
For the name and number of Wolf factory certified service
nearest you, check the contact & support section of our
website, wolfappliance.com or call Wolf customer care at
800-222-7820.
When calling for service, you will need the model and
serial numbers of the grill module. Both numbers are listed
on the product rating plate located on the underside of the
module. Refer to the illustration below for the location of
the rating plate.
IMPORTANT NOTE: Installation and service must be
performed by a qualified installer or service agency.
Warranty service must be performed by Wolf factory
certified service.
Troubleshooting
IMPORTANT NOTE: If the grill module does not operate
properly, follow these troubleshooting steps:
• Verify that electrical power is being supplied to the
module.
• Check the electrical connections to ensure that the
installation has been completed correctly.
• Follow troubleshooting procedures outlined in the
Wolf grill module use & care guide.
• If the module still does not operate properly, contact
Wolf factory certified service. Do not attempt to repair
the module yourself. Wolf is not responsible for service
required to correct a faulty installation.
Location of rating plate.
RATING PLATE