Wolfgang Puck BECR0010 - Manual (Page 8)

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LIMITED WARRANTY
This warranty covers all defects in workmanship or materials in the mechanical and
electrical parts, arising under normal usage and care, in this product for a period of
12 months from the date of purchase provided you are able to present a valid proof-
of-purchase. A valid proof-of-purchase is a receipt specifying item, date purchased,
and cost of item. A gift receipt with date of purchase and item is also an acceptable
proof-of-purchase. Product is intended for household use only. Any commercial use
voids the warranty.
This warranty covers the original retail purchaser or gift recipient. During the
applicable warranty period within normal household use, we will repair or replace,
at our discretion, any mechanical or electrical part which proves defective, or
replace unit with a comparable model.
To obtain service under the terms of this warranty, call Toll Free (800) 275-8273.
THIS LIMITED WARRANTY COVERS UNITS PURCHASED AND USED WITHIN
THE UNITED STATES AND DOES NOT COVER:
* Damages from improper installation.
* Defects other than manufacturing defects.
* Damages from misuse, abuse, accident, alteration, lack of proper care and
maintenance, or incorrect current or voltage.
* Damage from service by other than an authorized dealer or service center.
This warranty gives you special legal rights and you may also have other rights to
which you are entitled which may vary from state to state.
Troubleshooting
Problem: Coffee leaks from the filter holder
Causes:
Filter holder not correctly inserted.
Filter holder not pushed in far enough.
Internal gasket is dirty (clean gasket).
Gasket has lost its elasticity (replace gasket).
Coffee grounds not cleaned off of the edge of filter holder.
Problem: Pump makes loud noise.
Causes:
No water in water container.
Water container not correctly inserted.
Coffee too old or too dry; pump cannot build up pressure.
Problem: No coffee comes out.
Causes:
No water in water container.
Mesh inside the filter ring is clogged. (Remove and clean.)
Residue buildup (decalcify espresso maker).
Water container not correctly inserted.
Filter clogged up because coffee mixture is too fine or
pressed down too hard.
Too many grounds in filter basket.
Problem: Coffee flows through too quickly.
Causes:
Coffee mixture ground too coarsely.
Too little coffee used.
Coffee not pressed down in filter.
Problem: Coffee does not have crema, or creamy froth, on top.
Causes:
Coffee too old or too dry; pump cannot build up pressure.
Coffee mixture not suitable for espresso.
Too little coffee in the filter or not pressed down.
Coffee mixture ground too coarsely.
Problem: Not enough froth when foaming milk.
Causes:
Steam nozzle is clogged.
Old milk or previously heated milk is used.
Problem: Espresso coffee too cold.
Causes:
Coffee flows through too quickly (see above for causes).
Coffee mixture ground too coarsely.
Coffee not pressed down in filter.
Use preheated demitasse cups.
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